In the Recommendation Age, quality rises to the surface. Consumers more proficiently recognize and reward quality products and service with positive, enthusiastic, and in some cases, relentless feedback. The bad news is that even your [...]

We all worry about spoiler alerts while surfing the web or mobile devices before we’ve watched our favorite television shows, right? But lately, there’s been a lot of online chatter about a positive connection between [...]

As a culture we have become distracted by information sources, queries, and commercial suitors that have little or no personal connections with us. The more information we are confronted with the more faceless and impersonal [...]

The recommendation age is a social phenomenon that is changing how we live. It’s a revolution going on right now influencing how we work, how we choose goods and services, how we interact in social, family, and professional relationships and with community leaders and organizations.

“Did you get a Facebook request from Grandma?” Yes. I really was asked that question by multiple members of my family a couple weeks ago.  My grandma now has Facebook. The growth and popularity of [...]

I’ve noticed  the number of Christmas cards I’ve received this year has declined. Have you? Now, I don’t think that I’ve become more unpopular or made enemies of all my card senders, so I’ve narrowed [...]

This week The Today Show has been doing a series that explores if civility is dead in our society.  Today’s story posed the question, “Do gadgets make us rude?”  I have been wrestling with this [...]

The information age and the Internet have overwhelmed people to the point that we are now more interested in connecting and making real interactions with peers, family, friends, and people with similar tastes and interests than we are in being “told” what’s hot, what’s not – and why. Where we used to search the Internet, now we listen to it; constantly seeking the advice, support and unvarnished – often unedited – views of others to help counsel our most basic decision-making processes.

The latest trend in social media is letting everyone know exactly where you are…all the time. Facebook “Places,” FourSquare and GoWalla are just the few players in this arena. You simply use your mobile device [...]